MauPASS and KOREK: Mauritius Rolls Out Digital Public Services

Mauritius is stepping up its digital transformation drive with a public awareness campaign around two key government platforms: MauPASS and KOREK. Authorities have been informing citizens about how to use these tools to access public services more easily and efficiently. **What is MauPASS?** MauPASS is Mauritius's national digital identity and single sign-on platform. Think of it as a secure, unified login system that allows Mauritians to access multiple government services online using one set of credentials — similar to how a single Google or Apple account unlocks many apps. Instead of creating separate accounts for each government department, residents can use MauPASS to log in once and access a range of e-services across different ministries and public bodies. **What is KOREK?** KOREK is a complementary digital platform focused on streamlining interactions between the public and government institutions. Together with MauPASS, it forms part of Mauritius's broader push to digitise public service delivery, reduce bureaucracy, and cut down on the need for in-person visits to government offices. **Why is the government running a public information campaign?** Launching digital platforms is only half the battle — uptake depends on whether citizens actually know how to use them. The awareness campaign, which included public demonstrations and informational sessions, aims to bridge the digital literacy gap and encourage more Mauritians to engage with e-government services. This initiative fits within Mauritius's long-term ambition to become a leading digital economy in Africa and the Indian Ocean region. The government has invested significantly in digital infrastructure in recent years, and platforms like MauPASS are central to that vision. **What this means for residents** For ordinary Mauritians, MauPASS and KOREK represent a potential shift away from paperwork-heavy, queue-prone government interactions. Services that once required multiple trips to different offices could, in principle, be handled from a smartphone or computer. This is particularly relevant for the working population, elderly citizens who find travel difficult, and diaspora members who need to manage administrative matters remotely. However, the success of these platforms will depend on consistent government follow-through, reliable internet access across the island, and ongoing public education — especially for those less comfortable with technology. Source: Le Defi Media